We met Nancy for the first time to get an idea of whether it was a good idea or not, to explore the renting vs buying home in the Bay Area. We were convinced with her knowledge on the real estate market in Bay Area and decided to go with her, after we talked to couple of more realtors.
Unlike the others we spoke to, Nancy was more patient and listened closely to our requirements, dreams and limitations. She was very accommodating with our long work schedules and was always available when we needed her along the way. Nancy was able to find us our current home with all the needs we had, within our budget and all that in less than 3 months!
To present, Nancy has been helping us understand the nuances of home ownership and has become our family friend over the course of time, than being just our realtor. This alone speaks to the experience we have had with Nancy during our home buying process. We are glad we met Nancy and would recommended her without hesitation.
When it came time to sell our family home, my sister and I asked Nancy for advice. She suggested several directions we could go in as far as renovations and their respective costs, from low cost home improvements with large ROI to major kitchen renovation. We realized together that the major renovation we thought necessary, which would have required permits, would be too time consuming and not cost beneficial. With her, we developed a plan that was appropriate for our budget. She took care of bringing in a a great general contractor who was easy to work with and got the job done quickly. The house was beautifully staged, and the landscaping looked amazing. Behind the scenes she did a fantastic job with marketing the home because the open house drew 200 people. Nancy’s idea to have a taco stand probably enticed quite a few of those buyers.
We had multiple offers which allowed us to negotiate a much higher price than we expected. When the COVID stay at home orders came into effect in the middle of escrow, Nancy worked with the buyers and their agent to keep the deal together. We are really happy with how everything worked out. Nancy was always positive and found creative solutions for any problems that arose. She was always available to answer questions, and was great in helping us navigate the entire selling process. I would recommend her and her team to anyone looking to sell their home.
We wanted to move from San Francisco to Sunnyvale in order for one of us to be closer to work. We had already rented out our home in San Francisco. Nancy moved us into temporary accommodations in Sunnyvale while we looked for a home. Once we found it, she negotiated a great price and even found us a lender. Nancy took care of everything. We couldn't have done it without her.
Nancy was introduced to me by one of my friends. He said he had a limited budget and didn’t want to get engaged in a bidding war and had to wait however long it takes to buy a right home at the price he can afford. He said he chose Nancy after he had bad experience with couple of other realtors since they started pressuring him to settle for something after showing few homes so that they make the profit and move on to next customer.
In spite of his detailed positive feedback about Nancy, I still did my own due diligence. I interviewed 3 realtors of my choice including Nancy. As my friend mentioned, she came across as personable, knowledgeable, thorough but tough when needed and above all, genuine with no typical sales pitch you would get from realtors. Hence I decided to go with her to buy my first home.
Like my friend, I was very budget conscious and my wife and son were very picky on location due to various constraints such as friends, sports club, etc. Hence, we saw 50+ houses in 8 cities in 25 miles’ radius over 6 months before we could choose the one we wanted to buy. My hunch is, based on Nancy’s experience, she could have directly taken us to the house we would buy. But we would have not had the satisfaction that we have right now as we took our own sweet time to compare and contrast all options with expert guidance where needed. That’s her specialty. She guides the buyer to make their own decision. She doesn’t make the decision for us.
Above all, there was one house that we liked very much but it appeared the seller realtor would give preference only to the buyer who have relationship with seller realtor’s company. I was frustrated because it is unethical for a seller realtor to do this. But the reality on the ground was bit different. Nancy magnanimously encouraged me to switch the realtor if that would help me to buy my dream home. But I resisted as it would be selfish on my side to do so. However, this shows that she cares so much about the buyer she was even willing to forego 6 months of hard work unpaid to help the buyer get their dream home.
Even though, I let that home go due to unfair business deal from the seller realtor we immediately found another one which we loved. Me and my family have been living in my dream home for a year now with no complaints. She is still in touch with us helping us on question about home insurance, home warranty, etc. I don’t think I can find a better realtor than Nancy.
Thank you, Nancy for helping us through the process. It was a pleasure working with you.
I would strongly recommend Nancy to anybody who wants to buy or sell their home.
~ Zillow Review (2015)
Nancy helped us buy our first home. It has been pleasure working with her. She's been honest, calm & composed, not pushy, "does it the right way", always there to help. We trust her 100%. She's highly professional & has in-depth knowledge about her work.
She first understood our preferences; then searched houses accordingly. She kept us up-to-date with changes in the market, explained each & every thing without any rush. She's been there to help at every step; helped us decide upon the loan agents, was there for the inspections & helped us move as well. We together visited around 30 houses in the 3 month period. During this time she was there to answer our questions anytime; in fact our offer was accepted around midnight. We made 2 offers during this time and got lucky second time. Nancy did extensive market study to help us come up with the offers instead of just going up on listing price. It's been our privilege to know her. We would highly recommend Nancy for anyone looking to buy or sell their home.
~ Arvinder & Gurvinder (2015)
